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FREQUENTLY ASKED QUESTIONS

HOW DOES IT WORK?

Once you inquire and we settle on a date, you will receive a contract and an invoice for the session fee.

The session fee and a signed contract are required to secure your date. 

The session fee does not include any digitals or products. 

Once you complete those two things you will be officially on my calendar! After that, we will start planning the location. You can expect your gallery 2-4 weeks after your session.
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CAN I CANCEL OR RESCHEDULE?
 

Of course! I totally understand things come up. If you reschedule with at least 24 hours notice there will be no fee.

 

While the session fee is non-refundable, I am more than happy for sessions to be post-poned or rescheduled due to unforeseen circumstances, weather or illness.

If rescheduling within 24 hours of your session, there is a $50 fee.

If cancelling, all monies paid are non-refundable.

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WHAT HAPPENS IF IT RAINS?
 

We will reschedule, no fee.
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CAN I HAVE ALL OF THE IMAGES EVEN THE UNEDITED ONES?
 

No, I do not release unedited images. I only deliver finished products.
Unedited images are not a full representation of my work. 
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HOW LONG DOES A SESSION TAKE?

Roughly an hour, give or take how everyone's feeling

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MY DOG NEEDS TO BE ON A LEAD, WILL THAT BE A PROBLEM?

The safety of your dog is paramount. I can remove these with some post processing magic.
However a collar and leash is much easier to edit out than a harness!

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HOW WELL BEHAVED DOES MY PUP NEED TO BE?

There is absolutely no pressure for dogs to be on their best behavior. Every dog is different, I will come with treats, tricks and whole lot of patience. 
 

If you are worried, a big walk prior to your session can help with excess energy!

 

I will not work with a dog that is human aggressive.
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DO YOU TRAVEL?

Yes!

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WHAT DO I WEAR TO MY SESSION?
 

I typically recommend small patterns, muted or neutral colours.
Try to stay away from bright colours, big bold logos and patterns like pinstripe.

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HAVE A QUESTION THAT ISN'T COVERED ABOVE?
 

Just get in touch via email at gemma@gemmamckelviephotography.co.nz 

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Local to Manawatu, New Zealand

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